How to pause Shopify store

Pausing your Shopify store can be a strategic move if you need to take a break without fully closing your business. This option allows you to maintain your store's data, settings, and configurations for when you're ready to resume. Here’s how to pause your Shopify store:

1. Log Into Your Shopify Admin: 

Start by signing into your Shopify admin account. This is the control panel for your online store.

2. Navigate to Settings: 

Look for the "Settings" button, typically located at the bottom left of the admin dashboard.

3. Select 'Plan and Permissions': 

Within the Settings menu, find and click on "Plan and permissions" or sometimes just "Plan," depending on your Shopify version.

4. Review Your Options: 

Shopify provides different options for pausing your store, including a full pause or a pause with reduced functionality (like the ability to continue working on your store without making sales).

5. Choose to Pause Your Store: 

Select the option that best suits your needs. If you choose to pause and build, understand the specific features that remain accessible versus those that are restricted.

6. Confirm Your Decision: 

After selecting your preferred pause option, follow the prompts to confirm your decision. Shopify might ask for feedback on why you’re pausing your store.

7. Pause Your Store: 

Complete the process by confirming your choice. Your store will now be in paused mode, according to the conditions of the option you selected.

Additional Considerations

When pausing your Shopify store, it's important to keep several factors in mind:

  • Subscription Fees: Depending on the pause option you choose, you may still incur a reduced subscription fee. Understand the financial implications of each pause option.
  • Store Functionality: Review what store functionalities will be available or restricted during the pause. For example, access to the admin panel might be limited, and the ability to make sales might be paused.
  • Customer Communication: Inform your customers about the pause, especially if you plan to resume business in the future. Use your website, email newsletters, or social media to explain the pause and provide information on what to expect.
  • Fulfill Outstanding Orders: Ensure all orders are fulfilled before pausing your store to maintain customer satisfaction and trust.
  • App Subscriptions: Review and manage your app subscriptions. Some apps may allow you to pause billing, while others might not.
  • Domain and Email Hosting: If you have a domain through Shopify or use Shopify email hosting, check how these services are affected by the pause.

Frequently Asked Questions

Q: Can I access my Shopify admin while my store is paused?

A: Yes, but access might be limited depending on the pause plan you choose. Review the specifics of your plan for details.

Q: Will I be charged while my Shopify store is paused?

A: You may be subject to a reduced subscription fee depending on the type of pause plan you select. Check Shopify’s current offerings for exact details.

Q: How long can I pause my Shopify store?

A: Shopify’s policies on the duration of a pause can vary. Check the latest terms for how long you can keep your store paused and what conditions may apply.

Q: Can I still sell products while my store is paused?

A: Typically, no. Pausing your store usually means halting sales operations, though some plans may allow you to work on your store without making it live to customers.

Pausing your Shopify store is a useful option for when you need a temporary break without losing your store’s data and history. By considering these steps and additional factors, you can ensure a smooth transition into and out of pause mode, keeping your business ready for what comes next.

K image